• Born 1962, married, 2 children
  • Over 20 years’ experience in CRM system implementation and application for mail order, media companies and financial service providers in Germany, Austria and the Netherlands
  • Various management positions in marketing and sales
  • Several years of experience in an international mail order company
    • Technical and professional implementation of a database marketing system
    • Management of various customer-related projects e.g. online presence
    • Head of a telephone customer care service
  • Employed manager in a well-known media company specialized in CRM
  • Owner of a consultancy firm dealing with marketing intelligence



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Gerd Büttner